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AI support ROI calculator

What could redirecting repetitive support conversations mean for your team? Enter your assumptions to explore the time and handling value involved.

This is a planning estimate based on the values you enter, not a guarantee of savings or resolution rate.

Your assumptions

All amounts are in USD. Start with your own numbers; no industry benchmarks are prefilled.

Your total support conversations in a typical month.

Your assumption, from 0 to 100. This is not a measured resolution rate.

Time your team currently spends handling one conversation.

Your hourly labor cost, including benefits and other employment costs.

Current published monthly terms. Agency is a legacy tier and is not available for self-serve purchase.

Your modeled month

Enter all four assumptions to see your estimate. Zero is a valid input.

Modeled conversations redirected
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Modeled support hours redirected
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Modeled gross handling value
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Web Answerly monthly plan cost
$0.00
Modeled net monthly value
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Modeled ROI
Not applicable (free plan)

Free includes 100 text answers per month. For this comparison, we model one text answer per redirected conversation; actual conversations may use several answers.

Handling value represents modeled labor capacity redirected, not revenue or a reduction in payroll. Your fixed support costs may remain the same.

How the estimate works

  1. Conversations redirected = monthly conversations × your expected AI percentage ÷ 100.
  2. Hours redirected = conversations redirected × minutes per conversation ÷ 60.
  3. Gross handling value = hours redirected × your loaded hourly cost.
  4. Net monthly value = gross handling value − monthly subscription cost.
  5. Paid plan ROI = net monthly value ÷ monthly subscription cost × 100. A zero-price plan has no ROI percentage.

Excluded: implementation time, taxes, add-ons, voice usage, action usage, additional usage beyond plan allowance, existing software/support fixed costs, and revenue/conversion effects. No savings or AI resolution rate is guaranteed.

The calculation runs in your browser. This tool does not send or save your assumptions.